Shipping

Our Terms

The Carat London dispatch team will still be shipping orders as normal.
However we are still experiencing unexpected supply chain delays which can cause orders to be shipped later than the given lead time. If your order is affected we will let you know as soon as we can.

 

 
Please contact our customer care team by Email for specific order updates or advice on placing an order.

 

United Kingdom

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5 - 15 Working Days

Special Order:
Dispatched in 9-10 Weeks

DHL DOMESTIC EXPRESS

Orders £200 and above - FREE 
Orders Up to £200 - £8

Please be aware that public holidays will affect your expected delivery date.

Europe

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatched in 9-10 Weeks

DHL EXPRESS WORLDWIDE
Orders €400 and above - FREE
Orders Up to €400 - €23

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine

USA

FREE SHIPPING

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatch 9-10 Weeks

ROYAL MAIL / USPS
Orders Up to $280

DHL EXPRESS WORLDWIDE
Orders $280 and above

Please be aware that public holidays will affect your expected delivery date.

We include the cost of all duties and fees in your order and deliver with all duties paid.
You will not need to pay any additional duties or import fees on receipt of your delivery.

MIDDLE EAST

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatch 9-10 Weeks

DHL EXPRESS WORLDWIDE

Shipping : $28 Flat Rate

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Qatar, Saudi Arabia, United Arab Emirates (Dubai)

We include the cost of all duties and fees in your order and deliver with all duties paid.
You will not need to pay any additional duties or import fees on receipt of your delivery.

Rest Of World

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatched in 9-10 Weeks

DHL EXPRESS WORLDWIDE

Orders $350 and above - FREE
Orders Up to $350 - $28

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Canada, Thailand, Israel, Australia, New Zealand, Singapore

We include the cost of all duties and fees in your order and deliver with all duties paid.
You will not need to pay any additional duties or import fees on receipt of your delivery.

Hong Kong

TRACKED & INSURED TO SF EXPRESS LOCKER

In Stock / In Alteration:
Dispatched in 5-15 Working Days (possible delay due to Covid Restrictions)

Special Order:
Dispatched in 9-10 Weeks

SF EXPRESS

Orders $5500HKD and above - FREE

Orders Up to $5500HKD - $50HKD

UPDATE: 7th March 2022 - Due to Covid restrictions SF Express will only be delivered to a SF Express locker, once you have placed your order we will contact you for your preferred locker location.

Please be aware that public holidays will affect your expected delivery date.

Available Regions : Hong Kong Island, Kowloon, New Territories