Online deliveries may be slightly delayed. Find out more.

Shipping

Our Terms

UPDATE : 20th Apr 2020
Carat London are still shipping orders where possible and in line with the Governments advice. Due to a reduced workforce our dispatching and response times are longer than usual.
Royal Mail are constantly reviewing the services they can provide every day.
Special Delivery by 1pm has now been changed to delivery by 9am the following working day after expected delivery.
However, the service is not currently reliable and some orders are delayed in transit.
EU Countries delivery suspension
There are significant delays to a number of countries right now due to a lack of available transport links and suspension of certain country’s postal operations. We have been advised not to send items to destinations listed as ‘On suspension’.
Click the link below for the full list from Royal Mail (updated daily)


Orders that have already been placed will be held until suspension is lifted.
Please contact our customer care team by WhatsApp or Email for specific order updates or advice on placing an order.

United Kingdom

Royal Mail 

Special Delivery - TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Delivered in 5 - 15 Working Days

Special Order:
Delivered in 9-10 Weeks

Orders £200 and above - FREE 
Orders Up to £200 - £8 / €10

Please be aware that public holidays will affect your expected delivery date.

Europe

Royal Mail

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Delivered in 8 - 20 Working Days

Special Order:
Delivered in 9-10 Weeks

Orders €250 and above - FREE
Orders Up to €250 - £12 / €16

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey

United States & Canada

Royal Mail

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Delivered in 10 - 20 Working Days

Special Order:
Delivered in 9-10 Weeks

Orders $300 USD and above - FREE
Orders Up to $300 USD - $20

Please be aware that public holidays will affect your expected delivery date.

Hong Kong

SF Express

In Stock / In Alteration:
5 - 10 Working Days

Special Order:
9-10 Weeks

$50 HKD

Please be aware that public holidays will affect your expected delivery date.

Rest of the World

FedEx

In Stock / In Alteration:
5 - 10 Working Days

Special Order:
9-10 Weeks

Orders $2,300 HKD and above - FREE
Otherwise, shipping cost will automatically be calculated at checkout. 

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Bahrain, Colombia, Japan, Kuwait, Lebanon, Malaysia, Mauritius, Mexico, New Zealand, Oman, Philippines, Qatar, Saudi Arabia, South Africa, Thailand, Ukraine, United Arab Emirates

Australia

FEDEX

In Stock / In Alteration:
5 - 12 Working Days

Special Order:
9-10 Weeks

Orders $300 AUD and above - FREE
Orders Up to $300 AUD - $50 AUD

Please be aware that public holidays will affect your expected delivery date.