Shipping

Our Terms

The Carat London dispatch team will still be shipping orders as normal.
However we are still experiencing unexpected supply chain delays which can cause orders to be shipped later than the given lead time. If your order is affected we will let you know as soon as we can.

 

Royal Mail are constantly reviewing the services they can provide every day but are also experiencing delays caused by shortage of workforce in their networks and the increase in demand for their service.
Delays at the UK border are affecting transit times into EU & USA destinations.

USPS is experiencing severe service delays and shipments can take up to 30 days to be delivered.

 

Click the link below for the full list from Royal Mail (updated daily)
 
Please contact our customer care team by Email for specific order updates or advice on placing an order.

 

United Kingdom

Royal Mail 

Special Delivery - TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5 - 15 Working Days

Special Order:
Dispatched in 9-10 Weeks

Orders £200 and above - FREE 
Orders Up to £200 - £8

Please be aware that public holidays will affect your expected delivery date.

BRITISH ISLES TERRITORIES

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5 - 15 Working Days

Special Order:
Dispatched in 9-10 Weeks

DHL EXPRESS WORLDWIDE

Orders £200 and above - FREE 
Orders Up to £200 - £10

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Guernsey, Isle of Man & Jersey

We include the cost of all duties and fees in your order and deliver with all duties paid.
You will not need to pay any additional duties or import fees on receipt of your delivery.

Europe

Royal Mail

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatched in 9-10 Weeks

Orders €400 and above - FREE
Orders Up to €400 - €23

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine

USA

FREE SHIPPING

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatch 9-10 Weeks

ROYAL MAIL / USPS
Orders Up to $280

DHL EXPRESS WORLDWIDE
Orders $280 and above

Please be aware that public holidays will affect your expected delivery date.

We include the cost of all duties and fees in your order and deliver with all duties paid.
You will not need to pay any additional duties or import fees on receipt of your delivery.

MIDDLE EAST

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatch 9-10 Weeks

DHL EXPRESS WORLDWIDE

Shipping : $28 Flat Rate

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Qatar, Saudi Arabia, United Arab Emirates (Dubai)

We include the cost of all duties and fees in your order and deliver with all duties paid.
You will not need to pay any additional duties or import fees on receipt of your delivery.

Rest Of World

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatched in 9-10 Weeks

DHL EXPRESS WORLDWIDE

Orders $350 and above - FREE
Orders Up to $350 - $28

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Canada, Thailand, Israel, Australia, New Zealand, Singapore

We include the cost of all duties and fees in your order and deliver with all duties paid.
You will not need to pay any additional duties or import fees on receipt of your delivery.

Hong Kong

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatched in 9-10 Weeks

SF EXPRESS

Orders $5500HKD and above - FREE

Orders Up to $5500HKD - $50HKD

Please be aware that public holidays will affect your expected delivery date.

Available Regions : Hong Kong Island, Kowloon, New Territories