Shipping

Our Terms

UPDATE : 6th Jan 2021
 
The Carat London dispatch team will still be shipping orders as normal, working in line with the Governments advice to get your orders to you. 
However we are experiencing unexpected supply chain delays which can cause orders to be shipped later than the given lead time. If your order is affected we will let you know as soon as we can.

 

Royal Mail are constantly reviewing the services they can provide every day but are also experiencing delays caused by shortage of workforce in their networks and the increase in demand for their service.

 

Click the link below for the full list from Royal Mail (updated daily)
 
Please contact our customer care team by Email for specific order updates or advice on placing an order.

 

United Kingdom

Royal Mail 

Special Delivery - TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5 - 15 Working Days

Special Order:
Dispatched in 9-10 Weeks

Orders £200 and above - FREE 
Orders Up to £200 - £8

Please be aware that public holidays will affect your expected delivery date.

Europe

Royal Mail

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatched in 9-10 Weeks

Orders £250 and above - FREE
Orders Up to £250 - £12

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine

World Zone 1

Royal Mail

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatched in 9-10 Weeks

Orders £300 and above - FREE
Orders Up to £300 - £13

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Canada, Thailand, Israel

World Zone 2

Royal Mail

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatched in 9-10 Weeks

Orders £300 and above - FREE
Orders Up to £300 - £13

Please be aware that public holidays will affect your expected delivery date.

Available Countries: Australia, New Zealand, Singapore

USA

ROYAL MAIL

TRACKED, SIGNATURE REQUIRED & INSURED

In Stock / In Alteration:
Dispatched in 5-15 Working Days

Special Order:
Dispatch 9-10 Weeks

Orders £350 and above - FREE
Orders Up to £350 - £15

Please be aware that public holidays will affect your expected delivery date.