CHANGED YOUR MIND?
If you wish to return your online order, CARAT* London offers a 28 day returns period from the date your parcel is signed for, to return for a refund if you have changed your mind.
In Person Purchases
CARAT* London are unfortunately unable to offer exchanges on items ordered online. Please return your original order for a refund and place a new order.
If you find that your ring is not the right size, please contact us at firstname.lastname@example.org within 28 days of receiving your order for a one-off complimentary resizing service. We will then contact you to discuss your re-sizing options. NB: We are unable to re-size microset or eternity bands.
NEED A REPAIR?
Any other questions, queries or concerns? please contact us at