CHANGED YOUR MIND?
If you wish to return your order, CARAT* London offers a 28 day returns period from the date your parcel is signed for to return a refund.
CARAT* London are unfortunately unable to offer exchanges on items ordered online. If you have purchased a ring and need to exchange for a different size, please place a new order. When you contact us to return the original ring, inform us of the new order number.
If you find that your ring is not the right size, please contact us at firstname.lastname@example.org within 28 days of receiving your order for a one-off complimentary resizing service. We will then contact you to discuss your re-sizing options. NB: We are unable to re-size microset or eternity bands.