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Returns

Our Policy

 

CHANGED YOUR MIND?

Online Orders


If you wish to return your online order, CARAT* London offers a 28 day returns period from the date your parcel is signed for, to return for a refund if you have changed your mind. 

Click here for how to return.




In Person Purchases

Click here to find out more.


 
EXCHANGES

Please contact [email protected] to request an exchange.
 

RESIZING

If you find that your ring is not the right size, please contact us at [email protected] within 28 days of receiving your order for a one-off complimentary resizing service. We will then contact you to discuss your re-sizing options.

Please Note: We are unable to re-size microset or eternity bands.
 

NEED A REPAIR?
 
Any other questions, queries or concerns? please contact us at  
[email protected]

 

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Welcome To Carat London
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